Shipping & Storage

Shipping Information

Our trusted courier is DPD

Our shipping cost simply covers the cost for DPD. We don’t make money on deliveries.

We ship your food in temperature controlled packaging to keep your food cool in its box for up to 48 hours after dispatch. We use the best packaging possible to ensure that your food reaches  you in optimal condition.

On the morning of your delivery DPD will send you a text with an hour time slot. If you aren’t going to be in – don’t worry – you can select for DPD to leave your box in a safe place for you until you get home.

If you need to speak to us urgently regarding your delivery contact us 24 hours a day via our live chat button or email


Once you receive your food , put it straight into the fridge and eat within 4 days from delivery

For meals that you plan to use after 4 days, simply freeze and defrost thoroughly before use

All of our meals can be frozen. Defrost thoroughly and use within 3 months